1. How do credits work?

Every user gets a certain number of credits per month. You can use these credits to add monitors, perform checks, create status pages, send emails, SMS, etc.

2. What happens when my credits are exhausted?

Pinger Man sends you an email when your credits are running low. Make sure to buy more credits before they are empty. All monitors are automatically paused when your credits are exhausted. You will receive another email notification when this happens.

3. How many Credits do I receive?

All subscription plans (including Free) add monthly credits to your balance.

4. How do I buy credits?

Click on the Credits in the top right of the application's dashboard. You will see how many credits are left, how long they will last, the latest transactions, and a full breakdown of the daily credit consumption.

Use the Purchase Credits button to see a list of the available Credit Packs. For each credit pack, you can see the amount of credit added to your account, how long they will last under the current usage and how much they cost. Use a credit pack that is most suitable for you.

Given below is the pricing for purchasing additional Credits.

5. How are Credits consumed?

The following tables shows the credit consumption rates.

Storage Pricing

Checks Pricing

Alerts Pricing

Other Pricing

6. What is the setup fee?

Setup fee is a one time charge for setting up a monitor. It is applicable only for Low Frequency Monitors such as SSL & WHOIS. For these monitors, the setup fee is charged on the first successful check. The setup fee charged is equivalent to 15 checks. Subsequent checks in the first 30 days of creating the monitor are charged at a lower rate (50%). The total cost of monitoring for the first month is the same as the subsequent months because of this discount. Beyond the first 30 days, the standard rate is charged.

The rationale for charging the setup fee is to discourage users from creating and deleting monitors frequently. Our system is designed to monitor websites and domains that are expected to be live for a long time. The discounted rates we provide are not applicable if your use-case involves finding the expiration dates of SSL certificates & domains only once.

The below example shows how the checks are charged for the first two months.

7. Do credits expire?

Credits do not expire. You can use them at a later date.

8. What is the maximum credit I can accumulate?

There is no limit to how much credit you can add.

9. Pricing Example: 10 HTTP monitors for websites (1 minute checks)

Sam is a freelance web developer. He has built 10 websites to showcase his portfolio. Sam wants his websites to be always up so that his clients can see his work. He creates 10 HTTP monitors to be checked once every minute.

Here is a breakdown of the credits consumed to monitor his websites with the assumption that Sam's website goes down once every day.

Sam spends 2.62 credits monthly. A yearly Business subscription of $449.95 would give him 600 credits which would last 18 years. Thus, the cost of monitoring 10 HTTP monitors is about $1.96 per month.

The cost of an HTTP monitor checked every 1 minute is roughly $0.20 per month.

10. Pricing Example: 50 HTTP monitors for websites (5 minutes checks)

Rick is also a freelance web developer. He has built 50 websites to showcase his portfolio. Rick is more cost conscious and can make do with 5 minutes checks. He creates 50 HTTP monitors.

Here is a breakdown of the credits consumed to monitor his websites with the assumption that Rick's website goes down once every day.

Rick spends 6.35 credits monthly. A yearly Business subscription of $449.95 would give him 600 credits which would last 7 years. Thus, the cost of monitoring 50 HTTP monitors is about $4.76 per month.

The cost of an HTTP monitor checked every 5 minutes is roughly $0.10 per month.

11. Pricing Example: 100 domain expiration monitors

Sally, a managed service provider, manages renewals for 100 domains of a client. She creates 100 WHOIS monitors and sets a reminder for 30 days before expiry.

Here is a breakdown of the credits consumed to monitor these domains with the assumption that Sally renews the domains every year.

Sally spends 9.00 credits monthly. A yearly Business subscription of $449.95 would give her 600 credits which would last 5 years. Thus, the cost of monitoring 100 Domain expiration monitors is about $6.75 per month.

The cost of a domain expiration monitor is roughly $0.07 per month.

12. Pricing Example: 275 Redirect monitors (checked every 8 hours)

David wants to monitor the affiliate links for his platform. He wants to track 275 URLs and make sure they land on the correct page. Because URLs don't change too frequently, David can reduce the cost by checking the URLs once every 8 hours. He creates 275 Redirect monitors.

On an average, each check consumes 500 KB and takes 10 seconds.

Here is a breakdown of the credits consumed to monitor his affiliate links with the assumption that the URLs break once per month.

David spends 37.33 credits monthly. A yearly Business subscription of $449.95 would give him 600 credits which would last 1 year. Thus, the cost of monitoring 275 Redirect monitors is about $27.99 per month.

The cost of a Redirect monitor checked every 8 hours is roughly $0.10 per month.