Team Accounts for Collaborative Downtime Monitoring

Monitoring is often a team effort, and Pinger Man now makes collaboration easier with the introduction of Team Accounts. This feature allows multiple users to securely access and manage monitors under a shared account, ensuring everyone stays informed and aligned.

Why do you need Team Accounts?

Until now, our platform was designed for individual users, which meant sharing credentials or manually handling notifications for teams. With Team Accounts, you can:

• Invite team members to your account with controlled access.
• Assign roles and permissions , ensuring the right people have the right level of control.
• Share monitoring results , alerts, and reports without duplicating efforts.
• Improve security by eliminating the need to share login credentials.

Team Accounts come packed with powerful features designed to support collaborative workflows and streamline account management. Whether you're scaling your operations or just want better control over who sees what, these features have you covered:

User Management

Invite multiple users to your team and manage their access with ease. Admins can add or remove members as needed, making it perfect for dynamic teams.

Role-Based Access Control (RBAC)

Assign different levels of access based on user roles. For example:

• Admins can manage settings, billing, and team members.
• Editors can add, edit, and manage monitoring settings but not change billing details.
• Viewers have read-only access to monitoring data and reports.

Centralized Billing

With Team Accounts, there’s no need for multiple subscriptions. A single billing account covers the entire team, simplifying payment management.

Shared Monitoring & Alerts

Get real-time alerts and reports delivered to the right people in your team. No more forwarding emails or missing critical notifications.

Who Should Use Team Accounts?

• DevOps & IT teams managing infrastructure monitoring.
• Businesses & startups tracking uptime for critical applications.
• Agencies handling monitoring for multiple clients.
• Security teams keeping an eye on SSL, domain expirations, and network health.

How to Get Started

Setting up a Team Account is simple:

1. Click on the profile image on the top right of the screen
2. Click on My Team
3. Specify a name and description (optional) for your team
4. Click on Members from the side nav
5. Type the email of the person you want to invite
6. Click on the Send Invite button
7. Your team member will receive an invitation to join and start collaborating
8. Select the role by using the Role drop down for the user